上海航空 (FM)

About
Shanghai Airlines is a Chinese airline which is a subsidiary of China Eastern Airline. The airline was China's first commercial airline which had multidimensional investment funded by the Shanghai municipal government and Shanghai local enterprises. Shanghai Airlines became the 19th member of Star Alliance in 2007. After the merger with China Eastern Airline, Shanghai Airlines became an affiliate to the SkyTeam alliance.

Travel Class
Shanghai Airlines provides three types of travel: Economy Class: Passengers are allowed to take one hand baggage and one check-in bag for domestic flights and two check-in bags for international flights. This is the best budget fare option which provides for comfortable seating with adjustable footrests and headrests along with a laptop power points and individual TV screens. The guests can choose from Chinese and Western meal options on-board.
Business Class: Passengers are allowed to take one hand baggage and one check-in bag for domestic flights and two check-in bags for international flights. The guests can relax with comfortable angles lie-flat seats which have built-in massage features. Laptop power points and individual, interactive entertainment systems, English and Chinese newsletters are also available for passengers to relax and enjoy their leisure time.
First Class: Passengers are allowed to take one hand baggage and one check-in bag for domestic flights and three check-in bags for international flights. The guests get access to convertible seats and exclusive cabin with a TV screen, duvet and a pillow. The guests can enjoy a scrumptious meal and relax with the amenity kit, slippers and pyjamas provided on board. Laptop power points and individual, interactive entertainment systems, English and Chinese newsletters are also available.

Baggage allowance
Passengers are allowed to carry hand baggage which can weigh up to 10 kgs and the check-in bag can weigh up to 20 kgs for Super Economy and Economy Class, 30 kgs for Business Class and 40 kgs for First Class on domestic flights. For international flights, passengers can carry hand baggage which can weigh up to 10 kgs and check-in luggage which can weigh up to 23 kgs for Economy Class,32 kgs each for Business and First Class. Passengers can read about excess luggage allowance and additional charges here.

Check-in
Domestic Flights - Passengers can check-in online 24 hrs to 1.5 hrs prior to the scheduled departure time.
International Flights - Passengers can check-in online 24 hrs to 1.5 hrs prior to the scheduled departure time.

In-Flight Services
Shanghai Airlines provides for exquisite delicacies, snacks, meals along with alcoholic and non-alcoholic beverages. Passengers can pre-book their meals or purchase it on board the flight. The airlines provide for a wide range of entertainment and leisure activities through the numerous movies, shows, music and games available onboard.

Onboard support
Shanghai Airlines provides assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with a wheelchair and/or Ambulift services during the flight.

Refund and Cancellation
Passengers can cancel their booking either through Shanghai Airlines sales’ offices or website. All cancellations are subject to a cancellation fee.